<aside> 💡 Contextual inquiry is a user research method where researchers observe and interview users in their natural environment to understand their tasks, challenges, and needs. Here's a template for conducting a contextual inquiry.
Contextual inquiry is similar to observational/shadowing studies so take a look at that template to see what suits you better: Shadowing Template & Protocol
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[Explain briefly the goal/objective of this project on a high level]
| Hypotheses | Goals | Research questions |
|---|---|---|
| [enter the hypotheses that corresponds to this method] | [enter the goals that corresponds to this method] | [enter the research questions that corresponds to this method] |
Which users and companies will you observe?
<aside> 💡 If you have recent and accurate persona’s then use those to find the right participants. You can link them to real people via a table like the one below.
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